Shipping & Returns


Shipping Information

Providing your items are in stock, your order will be dispatched via Australia Post within 4 business days of receiving payment. Should our store be closed for a small break, we will notify you of any postage delays and give you the option of a refund, should our parcel not be able to arrive to you in your desired time frame.

Australian Postage - Online Store

Online retail orders are shipped via Regular post and delivery rates are based upon weight of the goods.
Shipping rates vary between $6.95 and $12.95 and are delivered within 4 to 6 working days of postage.

Australian Postage - Wholesale Store

Wholesale retail orders are shipped by Express post for next day delivery (within the Express Post Network) and rates are as follows:
Shipping rates vary between $16.95 and $32.95 and are delivered within 4 to 6 working days of postage.

International Postage - Online Store

Online retail orders are shipped via Regular air post and delivery rates are based upon weight of the goods. 
Shipping rates vary between $12.95 and $29.95 and are delivered within 7 to 14 working days of postage. 
Note: Any customs duties or import taxes levied by the destination country are the responsibility of the purchaser.

Please note, international postage timeframes are offered as a guide only.

International Postage - Wholesale store

Wholesale retail orders are shipped via Regular air post and are delivered within 7 to 14 working days of postage.
Shipping rates vary between $26.95 and $59.95. Note: Any customs duties or import taxes levied by the destination country are the responsibility of the purchaser.

Please note, international postage timeframes are offered as a guide only.

Easy Returns & Exchanges

Please choose carefully, refunds are not provided for change of mind.

Bespoke Letterpress packages your all our letterpress goodies with much love and care, so the occurrence of transit damage or faulty items is very rare, but should it occur please contact us at hello@bespokepress.com.au within 48 hours and we will minimise any inconvenience and organise a replacement.

1. The item/items must be returned within 15 days of receipt. 
2. The product(s) must be new, i.e. unused, undamaged, unsoiled, and in their original packaging and/or tags attached. 
3. Email us at hello@bespokepress.com.au with your name, invoice number, product name, and reason for return and request for replacement. 
4. All freight costs for returns and deliveries of exchanges (excluding faulty goods) will be at the customer's expense. Bespoke Letterpress can not be held responsible for any products lost/damaged in transit.